Reformatting is going to erase everything from your computer, so you’ll likely have to reinstall your operating system and everything else you use. If nothing else successfully removes malware from your PC, you might have to go with the worst-case scenario and reformat your hard drive. Worst-case scenario: reformat your hard drive.Run another virus scan to see if that takes care of the problem. If you feel this might be the case, disconnect from the internet by turning off your Wi-Fi and unplugging your ethernet cable. You could have a remote access trojan (RAT), where a hacker has remote access to your computer. If updating your antivirus doesn’t solve your problem, you might need to disconnect from the internet. Disconnect from the internet and re-scan.Sometimes running an update will refresh the software’s data, and it will be able to identify bugs that are running in the background of your operating system. If malicious software has made it past your antivirus software, it likely needs to run an update. Stay safer online with one easy-to-use app 1 1Microsoft 365 Personal or Family subscription required app available as separate download Learn More
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